TL;DR: We are offering a temporary flat fee of $10 for shipping and handling to international customers in the countries listed below. This offer will be good until midnight PST 10/31/18. No code necessary!
On 10/10 we launched our new collection, The Wicked + The Divine. It’s our most successful launch to date, and the positive reactions from fans has had the team floating on cloud nine all week. One question kept coming up from fans around the globe:
“Why the hell is international shipping so expensive?”
There are a lot of answers, but the main one is because we use FedEx exclusively for international shipping. We’re a small company, and FedEx offered us the most assurance – and insurance when we started out. This month however, we’ve decided to take a chance and try our hand at offering a flat rate shipping and handling fee of $10.
Really? Only $10!?
You read that right. $10 for international shipping and handling! Please note that you may still be responsible for any additional taxes or fees imposed by your country’s laws upon import.
Will you be able to offer this long term?
Unfortunately no, probably not. At least not right now. But for the rest of this month, we want to celebrate our collaboration with The Wicked + The Divine team, and offer their fans around the globe a chance to snag some beautiful Shells for almost the same price as the fans in the USA. Plus, this gives us a chance to test this shipping method out – think of it as a pilot program in the hopes of offering better shipping options in the future for our international friends!
How are you sending international orders?
We’ll be using USPS First-Class International Service; it’s slower than Fedex, but they also offer tracking numbers.
Is every country eligible for $10 flat rate shipping?
As much as we’d like to offer $10 flat rate shipping to every country across the globe, USPS International has its own set of restrictions when it comes to shipping. Check the list below to see if your country is eligible:
Thank you to all of the fans that gave us honest feedback. We’re still growing and learning, and we’re lucky to be able to do so with the help of such a kind and kickass fan base!
Let us know what you think! Email us at email@example.com.